Aug 26

Humans are social creatures. We are wired to share information and learn from each other through a process of “Social Syndication”.

Our decision making process places a high degree of relevance and trust in the knowledge, opinions and feedback from those we consider to be our “social peers”. It is fundamental to our survival strategy. Because our self-preservation instincts are so strong, our reliance on social validation dominates even our most trivial decisions. It is why word of mouth has always been the most effective form of advertising.

How is this Important to Online Business?

This aspect of human psychology has been a driving force behind the rise of Social Media and the proliferation of “social validation” and bookmarking sites such as Digg, Delicious, and Reddit.

Search engines are continually seeking for ways to ensure that their output is relevant to their human clients. Therefore it is only logical that they would place a significant amount of weight on data from these sites in calculating their rankings. This makes these sites extremely important to marketers. However, there is a right way and a wrong way to go about leveraging this behavior in your marketing efforts.

Dancing Elephants – Marketers and Search Engines Respond

When these sites were new, any exposure was thought to be “good exposure”. It takes some time for significant exposure to happen naturally, so early marketers looked for ways to jumpstart the process. Because it is fairly obvious (and very spammy) to continually promote yourself on a single platform, savvy marketers began by blasting bookmarks on as many sites as they could find in order to make their content “appear” popular, and therefore relevant.

This process initiated a dance between marketers and search engines like Google. Just as the search engines figured out the tactics site owners had used to create the illusion of relevancy with tactics like “keyword stuffing”, they have caught on to this “social self-promotion” as well. Today your site will be penalized or even removed from the rankings if the search engines find evidence that you’ve been “stuffing the ballot box” in your favor.

The search engines have also adapted by placing far less weight for rankings on content with multiple, single bookmarks than on content that has been ranked on only a few sites but by multiple people. There is even evidence to suggest that greater weight may be placed on comments from people with a history of bookmarking a variety of content. This would minimize the impact of “artificial buzz” coming from new accounts created by people to pump up their own volume.

The Rise Of The Tribe

Bottom line: Ten people bookmarking a single piece of your content equates to ten votes on that content and that is the kind of “social buzz” that generates SEO benefits. The same ten voting for you on 10 different social sites is even better.

So how do you accomplish this and still have time to produce content in the first place? That is the purpose of the Tribe in social syndication. Build a network of people who you can work with in a group to regularly bookmark each others’ content across 10 or more different bookmarking networks. This is your Tribe. The bigger the Tribe you can create (and effectively manage), the more social buzz you can initiate and all of your rankings will benefit.

The Human Touch Is Better For Everyone

The Tribe Syndication process also has a self-policing mechanism that serves the interests of both Google and the broader online community. Your name and reputation are associated with every flag you raise on the Internet. As a result, you are less likely to promote spammy content or to ask your Tribemates to do so on your behalf. So the overall quality of content available online increases. This benefits us all.

The formula is straightforward:

* Build your Tribe.
* Concentrate on creating content that is Educational, Enlightening and Entertaining – and relevant to your market or niche.
* Support the efforts of your community through social syndication.
* Focus on converting the meaningful traffic that will follow.

The process is simple, repeatable and authentic. After all, humans are social creatures. The Internet will never change that.

Chip Wilson is an author, coach and entrepreneur. After graduating from the Harvard Business School in 1992 he had a successful 15 year career on Wall Street. Chip left the corporate world to help other entrepreneurs achieve financial success and personal freedom for themselves and their families. He believes in the principles of integrity, passion for success and personal accountability. He also believes in the fundamental truth that that each ordinary individual is capable of extraordinary accomplishments.

To leverage Social Syndication and other strategies in your Personal Economy, read more and contact Chip at http://www.chipwilsonsblog.com.

Apr 26

You’re on the road in an unfamiliar town and it’s lunch time.  You look around and see a neighborhood pizza place sandwiched between a couple of franchise giants.  Remembering your annoyance over not being able to enjoy last night’s episode of CSI without being assaulted a couple dozen times by dueling burger ads, you choose the Mom and Pop shop.

It’s the kind of place where the same guy is behind the counter everyday. Even though you’ve never been there before, you know it’s the same guy everyday because nearly everyone who comes through the door greets him by name and 95 percent of the time he responds in kind. In the time it takes you to eat your sandwich, you’re amazed as you watch how he interacts with the 25 customers that come in.

Not only does he know who they are, he knows stuff about their lives. He congratulates Ralph on his daughter Maggie’s basketball scholarship. He comments to Steve about his new haircut. He asks Ellen how her father is making out after his recent surgery.

Just an hour earlier you were lamenting to yourself about why your business isn’t performing the way you envisioned it would. You’ve done everything you’re supposed to do in order to succeed:

  • You spent lots of money on creating a professionally designed web site
  • You have high quality matching business cards
  • You placed ads in the newspapers and trade publications that your target market reads
  • You joined the local chamber of commerce and have a Facebook account

So why aren’t people beating down your door to do business with you?

Maybe the answer is as plain as the pizza on your plate. Gus owns the shop that you’re sitting in. He doesn’t have a web site or business cards. He doesn’t advertise in the local paper, but he sponsors a Little League team and a Youth Soccer team. He’s not a member of the chamber of commerce, but he is a Boy Scout leader and a member of the Lions Club.

Gus knows who his tribe is, where they congregate and what matters to them.  Because he understands these things and has demonstrated that understanding with his marketing and public relations activities, his tribe willingly and eagerly gathers at his watering hole each day at noon.

He doesn’t tell people about his business. He shows them that he cares about their lives, their community and their families.  People buy from Gus because they like him. And they like him because he shows them that he likes them. People don’t care how much you know about what you do until they know how much you care them and what they do!

I’m not saying you should ditch the web site, business cards, advertising and chamber membership. I’m saying those things alone are not enough. Those things are tools that can be very effective business builders once people know how much you care.

Hot insider tip: If you want to build a solid business, build solid relationships first – the buzz word these days is tribe.  Whether you do it with email, birthday greetings, a newsletter, personal phone calls or some combination of these kind of relationship marketing methods, by building a solid connection with your tribe, you’ll soon be a happy business camper.

Lisa Almeida is a Keep It Simple Strategic E-marketing Mentor (KISS’em) and owner of Planit Production. She teaches business owners how to get big business results on small business budgets. If you are in the market for strategies that deliver the results you want while honoring your vision and values visit http://www.PlanitwithLisa.com today to receive the weekly ezine, Going Soul-o with tips and tools for marketing your business authentically.